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Dear Friends:

In an effort to continue to serve our clients and patients during this difficult time, we will introduce the following changes effective immediately until further notice.

Appointments:

Now, more than ever, we request that pets be seen by scheduled appointment—not walk-ins.  At this time, we continue to schedule patients for surgeries, dental cleanings, exams, vaccinations, as well as diagnostic testing.  Spring is an especially busy time for finishing up new puppy and kitten vaccinations, starting flea/tick and heartworm control, as well as spaying and neutering to avoid adding to the ongoing pet overpopulation.

Please call from your cell phone when you arrive for your appointment and let us know which numbered spot you are parked.  At this time, we are only bringing the patient in for the appointment, our lobby is closed to the public.  If you need medication, food, treats or any of our retail products, you may call and order those, pay for them by phone and call to let us know when you get here to pick up.

For the safety of both the pet and our staff, we ask that you take them out of the vehicle and make sure they are well restrained.  We do ask that dogs are on a leash and cats are in a carrier.

Surgery Check-in:

For surgery and dental check-in please call to let us know you are here and what numbered spot you are parked.  Please be mindful of social distancing while waiting your turn to be checked-in.  For pet pick up, we are doing payment by phone and giving you further instructions on where to pick up your pet.

Food/Prescription/Product Pickup:

Please call ahead and we will have your order ready for you.  You may pay ahead over the phone, call from your cell phone when you arrive, and we can bring the items to your car.  We can also mail your prescriptions to your home. You can also use our online store, using our website, if you prefer.

Our lobby is closed:

Please call for assistance when you arrive to the clinic. We do have signs posted with our phone number that you can see from the parking lot.

Sanitation: 

Even though we are not allowing clients in the lobby, we are doing our part sanitizing and cleaning to insure everyone's safety.

If you are ill and your pet needs to be seen, please stay at home!

Please have a healthy family member or friend bring your pet to its appointment.  We can call to discuss findings and treatment options. 

PLEASE TAKE GOOD CARE OF YOURSELVES AND REMEMBER TO STAYPAWSITIVE

OUR PHONE NUMBER IS 417/777-2765

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